NHTSA Complaint #761653 — 2001 ISUZU RODEO

I AM WRITING TO NOTIFY YOU OF THE CONTINUING PROBLEMS I AM EXPERIENCING WITH MY 2001, ISUZU, RODEO (VIN [XXX], (SEE ENCLOSURES 1. & 2.), AND TO REQUEST RESOLUTION OF THESE PROBLEMS WITHIN THIRTY DAYS OF YOUR RECEIPT OF THIS LETTER. I PURCHASED MY VEHICLE 13 JANUARY 2001 FROM WEST LOOP DODGE, INC. IN FORT WORTH, TX WITH ASSISTANCE OF MY GRANDFATHER, REV. [XXX]. THE MODEL TEST-DRIVEN WAS IMPRESSIVE BECAUSE OF ITS MECHANICAL/FUNCTIONAL, WARRANTY AND SAFETY FEATURES. (SEE ENCLOSURES 3.) I WAS SOLD ON BUYING A RODEO AND I DID. HOWEVER, APPROXIMATELY TWO WEEKS AFTER I PURCHASED THE RODEO, AND HAD DRIVEN IT TO COLLEGE STATION, HOUSTON AND BACK FOR TWO ROUND TRIPS; [XXX]., SALESMAN, INFORMED ME THAT THE INCORRECT VEHICLE IDENTIFICATION NUMBER WAS ON MY FINANCE PAPERS. (SEE ENCLOSURES 10.) SO, INSTEAD OF CHANGING VEHICLE IDENTIFICATION NUMBERS ON THE PAPERWORK, [XXX]. INSTRUCTED ME TO EXCHANGE THE VEHICLE IN MY POSSESSION FOR THE CORRECT IDENTICAL VEHICLE. HE ALSO TOLD ME THAT THE COLOR AND THE LACK OF TINT ON THE BLACK RODEO WAS THE ONLY DIFFERENCE BETWEEN THE TWO VEHICLES. [XXX]. COMPENSATION FOR THE INCONVENIENCE OF DRIVING FROM COLLEGE STATION TO FORT WORTH WAS INSTALLING TINT (ROLANDS WINDOW TINTING 7800 HWY 80, SUITE 103 FORT WORTH, TX 76116) AND PROVIDING TWENTY DOLLARS FOR GAS. (SEE ENCLOSURE 4.) NEVERTHELESS, THREE MONTHS AFTER THE EXCHANGE, THE BLACK RODEO, CURRENTLY IN MY POSSESSION (ALTHOUGH REPRESENTED TO BE IDENTICAL TO THE SILVER VEHICLE THAT WAS TEST DRIVEN, PURCHASED, AND USED FOR 12 DAYS), NOW APPEARS TO BE A LEMON.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR