NHTSA Complaint #761283 — 2000 CHEVROLET MONTE CARLO STRUCTURE

Complaint Details

ODI Number	761283
Vehicle	2000 CHEVROLET MONTE CARLO
Component	STRUCTURE
Date of Incident	July 1, 2000
Date Filed	April 29, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

WE HAVE HAD THIS PROBLEM SINCE THE CAR WAS APPROX. 6 MONTHS OLD. THE ENGINE CRADLE HAS BEEN CHANGED AND THE PROBLEM HAS RETURNED. IT HAS BEEN TO THE SERVICE DEPT. 4 TIMES AND THEY JUST KEEP US ON A WAITING LIST. THE PROBLEM IS IN THE STEERING. WHEN YOU TURN THE STEERING WHEEL TO THE LEFT OR RIGHT , YOU GET A BANGING OR LOUD CREAKING NOISE. WE HAVE BEEN TOLD IT IS SAFE TO DRIVE, BUT IT SEEMS TO BE GETTING WORSE AND WE ARE FEARFUL SOMETHING IS GOING TO LET GO WHILE WE ARE DRIVING. WE ARE VERY SATISFIED WITH THE CAR OTHER THEN THIS PROBLEM...I HOPE YOU CAN GIVE US SOME KIND OF ADVISE OR ANSWER TO OUR PROBLEM, BECAUSE THE DEALER SURE HAS NOT.*AK

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#10022569 — June 6, 2003 — DEALER HAD TO REPLACE VEHICLE'S ENGINE CRADLE DUE TO A DESIGN DEFECT.*AK

#10012076 — March 19, 2003 — A POPPING NOISE WAS HEARD, WHEN THE VEHICLE MADE A TURN. *JB

#754002 — November 6, 2001 — DEALER HAD THE CAR FOR TEN WEEKS. GMC PLATFORM ENGINEER BUILT ENGINE CRADLE FOR THIS VEHICLE.*AK

#894607 — August 17, 2001 — STEERING WHEEL WOULD MAKE POPPING NOISE WHEN TURNING. HAD TAKE VEHICLE TO DEALERSHIP, MECHANIC REPLACED RACK AND P...

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