NHTSA Complaint #761235 — 2000 JAGUAR JAGUAR POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	761235
Vehicle	2000 JAGUAR JAGUAR
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	December 8, 2000
Date Filed	April 29, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

I PURCHASED A NEW 2000 JAGUAR S-TYPE IN APRIL OF 2000. SINCE THAT TIME, I 'VE HAD RECURRING PROBLEMS WITH THE TRANSMISSION. JAGUAR REPLACED THE ORIGINAL TRANS. WITH A NEW ONE AT 8801 MILES. SINCE THAT TIME, THE TRANS HAS NOT WORKED PROPERLY. THE VEHICLE WHEN ON A MODERATE SLOPE, WILL ROLL BACK UNCONTROLLABLY WHEN THE TRANS. IS ENGAGED FROM REVERSE TO DRIVE. JAGUAR STATED AT FIRST THIS IS NORMAL UNTIL A REPRESENTATIVE FLEW OUT TO DISCLOSE THAT THERE IS A SERIOUS DESIGN FLAW WITH THE CAR. THEY WOULD LIKE FOR A STRUCTURAL ENGINEER TO LOOK AT CAR TO SEE IF HE CAN REMEDY THE PROBLEM. I'VE BEEN BACK AND FORTH TO DEALERSHIP WITHOUT ANY SUCCESS. I WOULD LIKE YOU TO CHECK ON THIS PROBLEM BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED! ALSO, THEY WILL NOT GIVE ME A RECEIPT FOR WORK THEY DID ON CAR ON APRIL 2, 2002. SERVICE MANAGER STATED HE COULDN'T BECAUSE HE HAD TO PROTECT DEALERSHIP.

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