NHTSA Complaint #760811 — 2000 OLDSMOBILE ALERO

THE DRIVER'S SIDE VIEW MIRROR HAS VIBRATED ON THE VEHICLE SINCE THE DAY I BOUGHT IT. I TOOK IT AT THE FIRST OIL CHANGE AND ASKED THEM TO FIX IT. THEY TOLD ME THAT WAS A KNOWN PROBLEM WITH THE 2 DOOR ALERO AND THERE WAS NOTHING THEY COULD DO. THE PROBLEM WAS SO BAD THAT I COULD NOT USE THE MIRROR AT HIGHWAY SPEEDS AS VEHICLES WOULD COME IN AND OUT OF VIEW. I EVENTUALLY CONTACTED OLDSMOBILE ABOUT THE ISSUE. IT TURNS OUT THEIR POLICY IS TO CONTACT THE DEALERSHIP TO CONFIRM THE PROBLEM (A LOT OF GOOD THAT DOES). I CONSISTENTANTLY COMPAINED WHEN I WENT IN FOR SERVICE AND EVETUALLY THERE WAS A SERVICE BULLETIN AND THEY PERFORMED THE "FIX". THE FIX DID NOTHING SO THERE WAS NOTHING ELSE THEY COULD DO. I INTERMITANTLY COMPLAINED AND THEY EVENTUALLY REPLACED THE MIRROR ASSEMBLY WHICH WORKED FOR A FEW WEEKS. NOW, LAST SUNDAY, ON THE WAY BACK FROM MT.PLEASANT THE MIRROR VIBRATED SO BAD THAT WHAT WAS IN THE BOTTOM OF THE MIRROR ONE SECOND WAS IN THE TOP THE NEXT. WHEN I GOT UP THE NEXT MORNING THE MIRROR WAS LAYING ON THE GARAGE FLOOR AS IT HAD FALLEN OFF. I CALLED THE DEALERSHIP AND TOOK IT IN. THEY TOLD ME THEY WOULD ONLY CONTINUE TO COVER THE MIRROR UNTIL THE MANUFACTURER WARRANTY RUNS OUT AND MY EXTENDED WARRANTY I PURCHASED WOULD NOT COVER IT. I FEEL THAT IF IT A MANUFACTURING DEFECT IT SHOULD BE COVERED FOR LIFE. AND, TO TOP IT OFF, THEY HAD ME TAKE THE CAR, WITHOUT A MIRROR HOME UNTIL THEY COULD GET A MIRROR (I THOUGHT IT WAS ILLEGAL TO DRIVE WITHOUT A MIRROR). I EXPECTED A LOANER CAR FOR MY SAFETY. THIS IS GETTING QUITE ANNOYING THAT I HAVE WHAT WAS A BRAND NEW CAR AND HAVE HAD TO PUT UP WITH THIS SAFETYHJAZZARD FOR ALMOST TWO YEARS AND THERE IS NOTHING THEY CAN DO AND THEY WERE AWARE OF THE PROBLEM; THEREFORE, KNOWINGLY PUTTING ME AT RISK. WHAT ARE MY OPTIONS? WHAT CAN I DO? NOW I HAVE TO PAY FOR ANY REPAIRS OR PUT UP WITH IT UNTIL MY LEASE EXPIRES AS I CANNOT AFFORD TO BUY OUT MY LEASE EARLY. ALAN. NLM