NHTSA Complaint #760735 — 2001 HONDA CIVIC

FAULTY HANDLING CHARACTERISTICS: ON A FEW OCCASSIONS, WHILE TURNING OR CHANGING LANES AT MODERATE SPEEDS ON PAVEMENT THAT WAS NOT PERFECTLY SMOOTH, THE CAR 'HOPPED' SIDEWAYS UNPREDICTABLY. THIS WAS VERY DISCONCERTING, AND DESPITE THIS MODELS EXCELLENT CRASH-TEST RESULTS, THIS PROBLEM PRESENTS A SAFETY HAZARD. AUTOMOBILE MAGAZINE, APRIL, 2002, P. 124, REFERS TO THIS FRONT SUSPENSION FLAW ON 2001 MODELS ONLY (CORRECTED ON 2002 MODELS) AS "LIKE DRIVING A TIRED, OLD TAXICAB". I'VE ASKED THE SERVICE DEPT. TWICE TO LOOK INTO THE MATTER & RECEIVED NO RESPONSE. I'VE ALSO WRITTEN TO HONDA CORP. IN TORRANCE, CA TWICE, WITH NO RESPONSE TO DATE. I BELIEVE THAT A RECALL OR SIMILAR MEASURE WOULD BE IN ORDER TO REMEDY THIS HANDLING PROBLEM. I WOULD LIKE HONDA TO CORRECT THIS PROBLEM AT NO COST AND PROVIDE ME WITH A LOANER CAR, OR TO REPLACE MY CAR WITH A 2002 CIVIC LX COUPE AT NO COST TO ME. WOULD YOU PLEASE LOOK INTO THIS MATTER AND ADVISE? THANK YOU. SINCERELY, [XXX] (PS - I WILL NOT BE AT MY WORK NUMBER AGAIN UNTIL 4-22-02. PLEASE CONTACT ME BY E-MAIL.)*AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).