NHTSA Complaint #760701 — 1999 DODGE DURANGO

SUSPENSION:FRONT:CONTROL ARM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	760701
Vehicle	1999 DODGE DURANGO
Component	SUSPENSION:FRONT:CONTROL ARM
Date of Incident	December 5, 2001
Date Filed	April 18, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MA

Consumer Description

REPLACEMENT UPPER & LOWER BALL JOINTS & CONTROL ARMS FAILED AT 45,551 MILES. DEALER AUTO TECH REPLACED PARTS - THE RIGHT SIDE BALL JOINT FITTING WAS INITIALLY "DRILLED & TAPPED" BY DODGE AUTO TECH ON 4/10/01. THE COST FOR INSTALLATION AND PARTS FOR SECOND REPLACEMENT WERE NOT WARRANTIED BY DODGE OR MOPAR - 12,000 MI. WARRANTY OFFERED BY MOPAR - WE WERE 1,834 MILES OVER THE WARRANTY. WE PAID HALF THE COST ON THIS SAFETY HAZARD REPAIR.*AK

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