NHTSA Complaint #760482 — 2000 DODGE RAM 1500

THE ACCIDENT OCCURED AUGUST 23, 2001. THE TRUCK WAS BROUGHT TO AUTOPLEX 2000 IN BEAUMONT, TX. THE FRONT PASSENGER SIDE OF THE TRUCK WAS HIT. THE ESTIMATED DAMAGES CAME TO BE AROUND $8,900.00. WHEN THE TRUCK WAS FIXED AND MY HUSBAND WAS TO GO AND PICK IT UP, WE RECIEVED A CALL THAT THE GATE IN THE SERVICE DEPARTMENT HAD HIT MY DRIVER SIDE DOOR. WELL IN ORDER FOR THEM TO FIX THE DOOR, THEY HAD TO TAKE OFF THE HEATED MIRROR. SINCE THAT WAS DONE AND WE GOT THE TRUCK BACK, WE COULD NO LONGER USE THE HEATED MIRRORS,HEATER, OR THE AIRCONDITIONING. WE HAD TO TAKE THE FUSE OUT BECAUSE THE SWITCH WOULD STAY ON. THE FUSE WOULD NOT BLOW OUT IT WOULD JUST STAY ON. WITH THE SWITCH STAYING ON THE WIRING IN THE DASH WOULD CATCH FIRE. THE PROBLEM WITH THE FRONT END IS THAT THE TIRES ON THE RIGHT, AND LEFT SIDE ARE BEING CUT INTO. THIS WAS NOT ACCURING BEFORE THE ACCIDENT. WE PUT TWO SETS OF NEW TIRES ON THE TRUCK IN THE PROCESS OF TRYING TO GET THE TRUCK BACK IN THE SHOP TO BE FIXED. WE WERE TOLD THAT WE HAD PUT TO BIG OF A TIRE ON THE TRUCK, THAT WAS THE CAUSE FOR THE TIRES BEING CUT. BUT WE STILL HAD OUR WINDOW STICKER FROM WHEN WE BOUGHT THE TRUCK AND SHOWED THEM THAT WITH THE OPTIONS PACKAGE ON THE TRUCK THAT SIZE OF TIRE IS WHAT CAME ON THE TRUCK. EVERYTHING THAT IS WRONG WITH THE TRUCK NOW IS STILL THINGS THAT DIDN'T GET CHECKED AND FIXED FROM THE ACCIDENT. THEY ARE SAYING IT ISN'T ACCIDENT RELATED. I HAVE A 5 YEAR OLD AND A 3 YEAR OLD. I DO NOT FEEL SAFE DRIVING THIS VEHICLE. MY HUSBAND AND I WENT AND BOUGHT ANOTHER TRUCK FOR THAT REASON. OUR ONLY MEANS OF TRANSPORTATION AND NOT FEELING SAFE DRIVING IT WAS A PROBLEM. THEY SAY THAT THEY CAN'T FIND ANYTHING WRONG WITH THE TRUCK. APPARENTLY THERE IS FOR THE TIRES TO BE GETTING CUT. WITH IT BEING THE SAME SIZE TIRE THAT CAME ON THE TRUCK. THANK YOU, [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).