NHTSA Complaint #759738 — 2000 JEEP CHEROKEE

SINCE WE HAVE OWNED THIS JEEP, WE HAVE EXPERIENCED CHRONIC PROBLEMS WITH THE FRONT TIRE WHEEL BALANCE AND ROTOR SYSTEM ON THE FRONT END OF THIS VEHICLE. THE PROBLEM STARTED SHORTLY AFTER WE TOOK OWNERSHIP OF IN OCTOBER, 2000 WHEN THE TRUCK HAD 1743 MILES. BRAKES PULSATED AND IT WAS DETERMINED THAT ROTORS WERE WARPED. FIRST SET UP REPLACEMENT ROTORS FROM DEALERSHIP USING CHRYSLER PARTS JUNE 26, 2001. PROBLEM OCCURRED AGAIN DECEMBER, 2001 WHEN VEHICLE HAD 28,887 MILES ON IT. DEALERSHIP OFFERED TO RESURFACE ROTORS AS THEY WERE WARPED. REFUSED TO REPLACE THEM EVEN THOUGH THEY WERE DEFECTIVE AND STILL UNDER WARRANTEE. TOOK VEHICLE TO A THIRD PARTY MECHANIC AND PAID TO HAVE INSTALLED AFTER MARKET ROTORS TO ADDRESS PULSATING BRAKES AND ISSUE THAT WHEN PULSATING BRAKES WERE APPLIED ON HIGHWAY, VEHICLE PULLED SHARPLY TO THE LEFT. DEFECTIVE ROTORS - RECALL IS NECESSARY TO PREVENT FUTURE SERIOUS INJURY TO THOSE OPERATING VEHICLE WITH ORIGINAL ROTORS.*AK*JG