NHTSA Complaint #759725 — 2000 FORD ESCORT

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	759725
Vehicle	2000 FORD ESCORT
Component	SUSPENSION
Date of Incident	May 19, 2000
Date Filed	March 25, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

MY CAR HAS A VERY BAD VIBRATION IN THE STEERING WHEEL,WHEN THE CAR IS IN DRIVE,IT CAN BE FELT EVERY WHERE IN THE CAR. WE HAVE TAKEN IT BACK TO THE DEALER THEY JUST SAY ,IT IS THE CHARACTERISTIC OF MY VEHICLE ,I HAVE TRYED TO SEE WHAT CUSTOMER RELATIONS AT FORD MOTOR CO CAN DO AND THEY SAY THE SAME THING.I THINK THEY ARE JUST PUT ME OFF UNTILL THE WARRANTY RUNS OUT. ALSO FOUND A SHEARED OFF NUT AND BOLT LAYING ON THE FRT DRIVERS SIDE FLOOR BOARD, THE FORD DEALER SAID THEY LOOKED UNDER THE DASH AND FOUND NONE MISSING,THEY SAY THE BOLT WAS TRACT IN THE VEHICLE FROM SOMEONES SHOE. NOTE.MY CAR WAS IN THE DEALER BODY SHOP ON NOVEMBER 2000,AND I FOUND THE BOLT IN FEB 9, 2002,GEE ARE THEY TRYING TO SAY WE HAVE NOT SWEPT THE CAR OUT FOR OVER 15 MOS. I DON'T THINK SO.COULD THIS CAR BE AN ACCIDENT WAITING TO HAPPEN?*AK

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