NHTSA Complaint #759700 — 1999 VOLKSWAGEN PASSAT

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	759700
Vehicle	1999 VOLKSWAGEN PASSAT
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	March 21, 2002
Date Filed	March 25, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

I HAVE COMPLAINED TO THE DEALER AT 20,000 MILES AND AT 40,000 MILE THAT THE TRANSMISSION DOWNSHIFTS VERY HARSHLY AT TIMES. THE DEALER STATED THIS IS NORMAL??? AND IF I WANTED THEM TO LOOK AT IT, I WOULD HAVE TO PAY FOR IT UP-FRONT, AND THAT THE POWERTRAIN WARRANTY WOULD COVER IT ONLY IF THEY FOUND SOMETHING WRONG. THE SUNROOF HAS A "BROKEN TRACK" AFTER 40,000 MI. IT COSTS MORE TO FIX IT THAN IT DID TO BUY IT! IS THIS A PROBLEM THROUGHOUT ALL VW'S?

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