NHTSA Complaint #759678 — 1998 ISUZU TROOPER

I AM CURRENTLY LEASING THE VEHICLE WHICH WAS BOUGTH NEW, EVERY TIME THE VEHICLE IS PLACED IN REVERSE OR DRIVE THERE IS A CLUNKING NOISE FROM THE TRANSMISSION AND ALSO A CLUNKING NOISE EVERY TIME VEHICLE COMES TO A STOP WHILE DRIVING AND ALSO A JOLT. WE HAVE TAKEN THE VEHICLE TWICE TO TWO DIFFRENT DEALERS AND WHILE THEY AKNOLEDGED THE NOISE FROM THE TRANSMISSION , BOTH DEALERSHIPS REPORTED IN WRITTING THAT THERE WAS NO PROBLEM WITH THE DRIVETRAIN AND ONE EVEN SAID THAT THE NOISE WAS NORMAL.I KNOW THAT IS NOT TRUE SINCE I BOUGHT THE TRUCK NEW IT DID NOT HAVE ANY PROBLEMS THEN.THE VEHICLE WAS TAKEN TO ONTARIO DODGE/ISUZU & SHAVER ISUZU IN CALIFOFNIA STATE. I HAVE CUNSULTED WITH OTHER INDEPENDENT TRANSMISSION & REPAIR SHOPS WHO ADVISED THAT THE NOISE COMES MOST LIKELY FROM THE TRANSMISSION TRANSFER CASE AND NEEDS REPAIR AND ADVICED ME BACK TO THE DEALER AS THE VEHICLE STILL IS UNDER THE POWERTRAIN/DRIVETRAIN WARRANTY . SO FAR I HAVE BEEN UNSUCCESSFULL TO RESOLVE THIS MATTER. I FEEL IT IS UNFAIR FOR A COSUMER TO NOT GET HIS/HER MONEYS WORTH.*AK