NHTSA Complaint #759646 — 2002 TOYOTA COROLLA

PURCHASED CAR ON 9-4-2001, NO SMELL AT ALL. FUEL PUMP GOES BAD AND IS REPLACED AFTER 20 DAYS OWNING CAR AT 300 MILES. AFTER PUMP REPLACEMENT I NOTICED VERY BAD ROTTEN EGG SMELL. TOOK IT TO DEALER FOR DIAGNOSTICS AND SAID NOTHING WRONG WITH CAR, BUT IT COULD BE THE FUEL. IT WAS ADVISED TO USE 5 DIFFERENT FUELS. FILL TANK 3 TIMES USING EACH FUEL UNTIL THE CAR BURNS THE GAS THAT DOES NOT SMELL. THEY ALL SMELL AND PEOPLE AS MYSELF ARE GETTING SICK RIDING IN THE CAR. THE SMALL HAPPENS AT LEAST TWICE A DAY WITH NO SET TIME. SOME ORDERS ARE LIGHT IN SMELL THEN A STRONG SMELL THAT WILL FORCE YOU OUT OF THE CAR. I HAVE ASKED MANY OWNERS OF THE SAME TYPE OF CAR WHO GET GAS AT THE SAME STATION I DO IF THERE CAR SMELLS AND EVERYONE SAID NO. I HAVE CONTACTED THE DEALER AND A DISTRICT TECH FROM NEW YORK, AND THEY HAVE TOLD ME THAT THEY WILL NOT LOOK AT THE CAR ANYMORE AND WE HAVE TO GO TO ARBITRATION. THERE PHONE NO. IS 310- 618 4000. SOMETHING DOES NOT ADD UP. ONLY ONE VISIT, THE CAR STILL STINKS, I FEEL SICK DRIVING IT , NO SECOND VISIT TO DEALER, FIELD TECH BRUSHING ME OFF , AND GO TO ARBITRATION AFTER ONE DEALER VISIT. I WANT THIS INVESTIGATED BY YOUR DEPARTMENT , AND I THINK IT ALSO MY BE TIME FOR LAW ENFORCEMENT ALSO .*AK