NHTSA Complaint #759636 — 1999 DODGE DURANGO

ELECTRICAL SYSTEM:IGNITION issue reported to NHTSA

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Complaint Details

ODI Number	759636
Vehicle	1999 DODGE DURANGO
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	November 8, 2001
Date Filed	March 22, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

VEHICLE STALLS PERIODICALLY. IT WILL NOT RE-START RIGHT AWAY. SOMETIMES IT STARTS UP AFTER A MINUTE OR TWO, SOMETIMES FIVE MINUTES, SOMETIMES AFTER AN HOUR OR SO. WE HAD THE VEHICLE DIAGNOSED BY EDELEN TIRE & SERVICE AND TWICE BY CONWAY HEATON DODGE IN BARDSTOWN, KY. CONWAY HEATON VERIFIED THE PROBLEM ON FEBRUARY 1, 2002. NEITHER SERVICE CENTER COULD DETERMINE THE ROOT CAUSE AND FIX THE PROBLEM. I ALSO CONTACTED CHRYSLERS CUSTOMER SERVICE AND GOT THEM INVOLVED (CARE # 9699040). THEY CONTACTED CONWAY HEATON TO HELP, BUT COULD NOT. I HAVE A 3 YEAR OLD VEHICLE WHICH IS UNSAFE BECAUSE IT STALLS WITHOUT NOTICE. CHRYSLER AND CONWAY HEATON TELL ME THERE IS NOTHING THEY CAN DO. PLEASE HELP!*AK

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