NHTSA Complaint #759526 — 1996 FORD WINDSTAR

UNKNOWN OR OTHER issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	759526
Vehicle	1996 FORD WINDSTAR
Component	UNKNOWN OR OTHER
Date of Incident	December 23, 2001
Date Filed	March 20, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

AFTER DRIVING ABOUT 4 HOURS FROM ALABAMA WITH 1 OR 2 STOPS WE STOPPED AT THE SC WELCOME CENTER FOR 5 MINUTES. WHEN WE RESTARTED THE ENGINE, THE OIL PRESSURE LIGHT CAME ON AND THE ENGINE STARTED MAKING A NOISE. WE DROVE ABOUT 20 MILES, THEN HAD THE VAN TOWED TO FAIRWAY FORD IN ANDERSON, SC. WE WERE TOLD THE ENGINE NEEDED TO BE REPLACED. WE AUTHORIZED A REPLACEMENT, BUT ASKED FOR A DIAGNOSTIC TO BE PERFORMED SO WE WOULD KNOW WHAT CAUSED THE OLD ENGINE TO FAIL. TO DATE, THAT INFORMATION HAS NEVER BEEN REVEALED TO US BY FORD. FORD CORP. HAS BEEN EXTREMELY UNCOOPERATIVE IN RETURNING PHONE CALLS, AND HAS BASICALLY TOLD US "TOUGH LUCK".*AK

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