NHTSA Complaint #759499 — 1998 PLYMOUTH VOYAGER

SOME MONTHS IN 1998 AFTER PURCHASING NEW VAN THE BATTERY DIED. AFTER JUMP STARTING IT THE LOW GAS LIGHT,AND RINGER KEPT GOING ON. AFTER IT WAS REPAIRED I WAS TOLD THE BATTERY WAS DEFECTIVE. IN JANUARY OF 2002 I HAD TO REPLACE THE BATTERY. AFTER I DID THIS AGAIN THE LOW FUEL LIGHT, AND RINGER KEPT GOING OFF. A VISIT TO TWO SERVICE DEPTS., AND I WAS TOLD THAT THE COMPUTER HAD ONLY TO BE RESET. AFTER BRINGING MY VEHICLE IN FAR SERVICE I WAS THAN TOLD I HAD A BAD FUEL MODULE, AND TWO THOUSAND THREE HUNDRED WERE ON BACKORDER. THIS SOUNDS LIKE A DEFECT DUE TO THE NUMBER BACKORDERED, AND ALSO THAT IF THE CONSUMER HAS TO REPLACE THE BATTERY AFTER THE WARRANTY EXPIRES HE NOW HAS TO INCUR ADDITIONAL COST FOR A DEFECTIVE SYSTEM PROBLEM EVERY TIME YOU HAVE TO CHANGE THE BATTERY. 2300 BACKORDERED MODULES (PER SERVICE MANAGER RICHARD BIUNNO) SEEMS TO BE A DEFECT!!*AK