NHTSA Complaint #759076 — 1997 KIA SPORTAGE

ON 4/23/01 I TOOK MY CAR TO WESTCOTT KIA MOTORS, I HAD A CONCERN REGUARDING MY TRANSMISSION, THEY INSPECTED AND SAID THEYFOUND SWITCH STOP LAMP WASNT WORKING AT WHICH TIME THEY REPLACED IT , IT WAS UNDER WARRANTY, THEY ALSO REPLACED AN EGR VALVE THAT WAS UNDER WARRANTY, STILL TO NO AVAIL OF HAVING MY TRANSMISSION CONCERNES RESOLVED WITH THIS DEALER (AFTER ALL THESE REPAIRS , MY CAR STILL HAD THE SAME PROBLEM I BROUGHT IT IN FOR) I FILED A COMPLAINT WITH KIA CONSUMER AFFAIRS. I WAITED A COUPLE OF MONTHS AND DECIDED TO TRY MY LUCK AT ANOTHER DEALER IN THE AREA SO I WENT TO EL CAJON KIA ON 11/19/01 AN ALLOWED THEM TO WORK ON MY CAR AT WHICH TIME THEY ORDERED A TRANSFER CASE TO BE INSTALLED ON 12/05/01, THEY REPLACED THE TRANSFER CASE AND IT BROKE WHILE I WAS ON THE FREEWAY 12/07/01 AT WHICH TIME I HAD THE VEHICLE TOWED TO THEIR SHOP, THEY REPAIRED THE TRANSFER CASE AGAIN AND STILL THE CLUNKING NOISE I HAD BROUGHT IT IN FOR WAS STILL THERE IN MY CAR, I DROVE MY CAR FOR A FEW MORE DAYS UNTILL IT STARTED TO HESITATE ON ME AND THE ENGINE LIGHT CAME ON, I HAD MY CAR TOWED BACK TO EL CAJON KIA AND THE TECHNICIAN TOOK A TEST DRIVE WITH ME AND STATED WHILE WE WERE DRIVING MY CAR THAT KIA ONLY PAYS THEM FOR 2 HOURS OF SERVICE TO VEHICLES, AND THAT IT WAS NORMAL PLAY THAT I WAS HEARING IN MY VEHICLE, AFTER ALL THE DAYS IN THE SHOP AND ALL THE REPAIRS DONE, MY CAR WAS NO BETTER THAN WHEN I TOOK IT IN FOR IT TO BE REPAIRED, I FEEL LIKE THEY DID MORE DAMAGE THAN GOOD TO MY VEHICLE, AND I ALSO FEEL THAT THERE IS A MAJOR PROBLEM WITH MY TRANSMISSION THAT THE DEALER FAILED TO REPAIR, I JUST TOOK MY CAR TO RANCHO KIA (WHERE I BOUGHT IT FROM AND HAD REPAIR PROBLEMS WITH REGUARDING MY TIRE LATCH) AND THEY HAD TO REPAIR WIRING TO MAF SENSOR AND REPLACED MY EGR VALVE AND ALSO MY PURGE SOLENOID WAS BROKEN AND THEY SAID THE CLUNKING NOISE IS MY FRONT HUB BEARINGS ARE LOOSE.