NHTSA Complaint #758267 — 1995 FORD WINDSTAR

BEFORE FREEDOM FORD REPLACED OUR ENGINE, WE WERE HAVING ELECTRICAL PROBLEMS WHICH WE REPORTED AND THEY COULD NOT FIND THE PROBLEM TO WHY THE DOOR CHIMES AND DOOR ADJAR LIGHTS WOULD STAY ON, OUR ENGINE ASSEMBLY WAS RELACED ON 09/27/2001. THEN OUR BATTERY LIGHT CAME ON WHILE DRIVING AND THE LIGHTS IN THE CAR STARTED DIMMING, WE REPLACED OUR BATTERY AND FOUND OUT FROM FORD THAT OUR ALTERNATOR WAS BAD. WE HAD TO PAY 387.51 FOR AN ALTERNATOR.! NOT TO MENTION THE 1800+ IN EMERGENCY EXPENSES WE HAD TO PAY THAT FORD REFUSE TO PAY US BACK WHEN OUR ENGINE BLEW WHILE DRIVING HOME ON A VACATION. HOWEVER THEY DID REPLACED THE ENGINE FREE OF CHARGE AFTER LONG NEGOTIATION BY MY WIFE. WE ARE STILL HAVING PROBLEMS WITH OUR DOOR CHIMES AND LIGHTS AND FORD SAID ON 02/14/2002 THEY COULD NOT CHECK TO SEE WHAT'S WRONG UNLESS IT COMES ON AND TO BRING IT IN WHEN THE LIGHT COMES ON. FIGURE THE ODDS ON THAT, I LIVE ABOUT 20-25 MINUTES AWAY FROM THERE AND THE LIGHT MAY GO OUT BEFORE I GET THERE. ALSO, WE HAVE HAD NUMEROUS TIMES WHEN THE FRONT MIRROR ON THE INSIDE CAME OFF WHILE MY HUSBAND WAS DRIVING. I MEAN LITERALLY FELL OFF. THESE FORD WINDSTARS ARE NOT SAFE TO BE ON THE ROAD AND THERE REALLY NEEDS TO BE A RECALL ON THESE VANS OR FORD SHOULD BE ORDERED TO GIVE THE OWNERS A PRORATED REFUND OR SET AMT. BACK FOR ALL OUR PROBLEMS AND FINANCIAL SUFFERINGS WE HAVE BEEN THROUGH. I PRAY THAT NHTSA ISSUES A RECALL OR ORDER FORD TO TAKE THE 1995 WINDSTARS OFF THE STREET AND ISSUE US A PRORATED REFUND. THESE WINDSTARS ARE NOT SAFE.IMAGINE YOUR ENGINE BLOWING ON A BUSY HIGHWAY WITH YOUR FAMILY IN THE VAN. THIS IS WHAT HAPPENED TO ME.E-MAIL ME WITH THE ANSERS TO MY QUESTIONS.. WILL NHTSA BE ISSUING A RECALL OR FORD A PRORATED REFUND ON THESE FORD WINDSTARS SOON? I STILL OWE ON THIS FORD, BUT WE DO NOT FEEL SAFE DRIVING IT ANYMORE, BUT IT IS ALL WE HAVE. HOW CAN WE GET RID OF THE WINDSTAR AND THE LOAN PAYMENTS AND BUY SOMETHING ELSE? I PRAY THAT YOU WILL HELP US OWNERS OF WINDSTARS. THANKS.*AK