NHTSA Complaint #758051 — 1998 FORD RANGER

PROBLEM 1: TRANSMISSION CLUNKS WHEN STARTING OUT FROM STOP, OR WHEN SLOWING DOWN. WHILE THIS IS A PROBLEM THAT DOES NOT DEVELOP OVERNIGHT,RATHER MANIFESTS ITSELF OVER A PEROID OF TIME, WHEN I REPORTED IT TO THE DEALER, THE MILEAGE WAS PAST WARRANTY BUT THE TIME( 3 YEARS ) WAS NOT. MY COMPLAINT IS THAT THIS INVOLVED A PART THAT FORD KNOWS TO BE DEFECTIVE IN DESIGN. FORD HAS SINCE REDESIGNED THE PART, BUT WILL NOT REPLACE THE ORIGINAL BECAUSE IT WAS OUT OF WARRANTY. HOWEVER, THE POORLY DESIGNED PARTS, KNOWN TO BE PROBLEM PLAGUED, WAS INSTALLED AS ORIGINAL EQUIPMENT, WELL UNDER THE WARRANTY-I.E. 0 MILES, 0 MONTHS.PROBLEM 2&3 INVOLVE THE ELECTRICAL SYSTEM-LANE CHANGER HAD BAD CONTACTS ( I COULD HEAR NOISE WHEN ENGAGING ) FROM ALMOST DAY ONE, BUT FINALLY FAILED COMPLETLY AFTER WARRANTY. IN ADDITION THE DOOR AJAR INDICATOR HAS COME ON IN WET CONDITIONS SINCE LESS THAN 6 MONTHS OLD. THE DEALER HAS TRIED TO FIX MANY TIMES, OFTEN FAILING TO DUPLICATE, UNTIL I DROVE DIRECTLY TO DEALER WITH DOOR AJAR ON. EVEN THEN THEY HAVE FAILED TO FIX. I HAVE AN APPOINTMENT TO FIX THIS UNDER WARRANTY, BUT THE OTHER PROBLEMS THEY REFUSE TO CORRECT WITHOUT CHARGE OR COMPROMISE. *AK