NHTSA Complaint #757908 — 1997 CHRYSLER TOWN AND COUNTRY AIR BAGS

Complaint Details

ODI Number	757908
Vehicle	1997 CHRYSLER TOWN AND COUNTRY
Component	AIR BAGS
Date of Incident	August 5, 2001
Date Filed	February 11, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MN

Consumer Description

BROUGHT VEHICLE TO CHRYSLER DEALER IN BLOOMINGTON, MN. THEY SAID THAT THIS WAS A COMMON FAILURE IN CHRYSLER MINI VANS. HOWEVER, IT IS NOT A CHRYSLER PROBLEM, BUT UP TO THE OWNER TO REPAIR. ESTIMATED AT $300.00 COST. ALSO CALLED CHYSLER CORPORATE CUSTOMER SERVICE, SAME ANSEWER: TOO BAD, THEY ERRORED AT MY EXPENSE. THIS IS A FAMILY VEHICLE AND I DON'T CONSIDER THE HORN AND AIRBAGS FRILLS. ADDITIONALLY, I UNDERSTAND THAT CHRYSLER HAS ALREADY REPLACED OVER 124,000 OF THESE PARTS AT OWNER EXPENSE. *AK

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