NHTSA Complaint #757861 — 1997 CHRYSLER CONCORDE

CHILD SEAT:SHELL:BOOSTER issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	757861
Vehicle	1997 CHRYSLER CONCORDE
Component	CHILD SEAT:SHELL:BOOSTER
Date Filed	February 8, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

BOOSTER SEAT TETHER STRAP ANCHOR WAS INSTALLED TO THE LEFT OF THE "THIRD" LIGHT LOCATED IN THE MIDDLE OF THE DECK LID - BY THE DEALER I BOUGHT THE CAR FROM - YESTERDAY, 2/5/02. THIS WOULD CAUSE THE BOOSTER SEAT TETHER STRAP TO REST AT AN ANGLE WHEN HOOKED TO THE ANCHOR. DEALER SAYS THE ANCHOR WAS INSTALLED WHERE CHRYSLER INSTRUCTED THEM. CONTACTED CHRYSLER AND THEY REFERRED ME BACK TO THE DEALER AND SUGGESTED I GET A SECOND OPINION FROM ANOTHER CHRYSLER DEALER. CONTACTED NHTSA REP. AND HE SAID THAT THE TETHER STRAP ANCHOR SHOULD BE INSTALLED DIRECTLY BEHIND THE BOOSTER SEAT SO THAT THE TETHER STRAP RESTS IN A STRAIGHT LINE. HELP! I'M GETTING THE RUNAROUND AND ALL I WANT TO DO IS ENSURE I'VE MET ALL THE SAFETY REQUIREMENTS FOR MY DAUGHTER SHOULD WE EVER GET IN AN ACCIDENT. THE TETHER STRAP ANCHOR IS STILL INSTALLED - AT AN ANGLE TO THE BOOSTER SEAT AND I WILL LEAVE IT THAT WAY AS PROOF UNTIL SOMEONE CONTACTS ME WITH INSTRUCTIONS/CONTACTS OF WHAT I SHOULD DO NEXT. RIGHT NOW MY DAUGHTER IS STILL USING THE HARNESS WITHIN HER BOOSTER SEAT SO WE HAVE TIME UNTIL SHE REACHES A POINT WHERE THE TETHER STRAP IS ABSOLUTELY NECESSARY. *AK

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