NHTSA Complaint #757512 — 1995 MERCURY VILLAGER

SEAT BELTS issue reported to NHTSA

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Complaint Details

ODI Number	757512
Vehicle	1995 MERCURY VILLAGER
Component	SEAT BELTS
Date Filed	January 31, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

IN MID TO LATE 1995 MY MOTHER-IN-LAW PURCHASED THIS VEHICLE AND LATER GAVE THE AUTO TO MY WIFE AND I. THIS VEHICLE HAS RETRACTABLE SHOULDER BELTS. SEVERAL TIMES, FOR NO APPARENT REASON THE SHOULDER BELT HAS QUIT WORKING. I TOOK THE VEHICLE TO BABB FORD IN MID 2000. (JUNE, I BELIEVE) ON MAY 27,2001 I RETURNED THE AUTO TO BABB FORD AGAIN FOR THE SAME PROBLEM. I SHOWED THEM MY RECEIPT FROM THE YEAR BEFORE AND STATED THAT I WASN'T PAYING FOR ANOTHER INERTIA SWITCH THAT HAD BEEN REPLACED THE SUMMER BEFORE. THE MECHANIC "TINKERED" WITH THE WIRING AND FOUND THAT WHEN HE DISCONNECTED A WIRE AT THE INERTIA SWITCH, THE SYSTEM WORKED AND IT HAS NOT FALTERED SINCE. HE AND/OR THE SERVICE MANAGER CONTACTED FORD/MERCURY AND EXPLAINED THE SITUATION TO THEM AND THEY WERE TOLD THAT THE SITUATION COULD NOT HAPPEN. I'M HERE TO TELL YOU IT DID. MY CONCERN NOW IS WETHER OR NOT THE FUEL SHUT OFF PORTION OF THE INERTIA SWITCH IS FUNTIONAL OR IF IT IS NOT. FORD/MERCURY HAS NOT GOTTEN BACK WITH MY DEALER TO TELL THEM OF ANY NEW INFORMATION. *AK

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