NHTSA Complaint #757505 — 2002 JEEP LIBERTY

HAVE EXPERIENCED HARMONIC NOISE AND VIBRATION IN THE FLOOR BOARD AND CENTER CONSOLE. THE VIBRATION AND NOISE ARE MOST APPARENT WHEN DECELERATING FROM A HIGHER SPEED DOWN THROUGH 50 TO 55 MPH. THE VIBRATION AND NOISE SOUND AS IF YOU HAVE KNOBBY ALL TERRAIN TIRES ON THE VEHICLE WHEN IN FACT YOU DO NOT. THE DEALER HAD THE VEHICLE FOR TWO DAYS AND MADE EVERY EFFORT TO IDENTIFY THE VIBRATION AND NOISE. THEY FOUND A SLIGHTLY OUT OF BALANCE WHEEL, BUT THE VIBRATION AND NOISE REMAIN. SINCE THEN, I HAVE DRIVEN TWO OTHER JEEP LIBERTY VEHICLES, BOTH OF THEM HAVING SIMILAR VIBRATION AND NOISE. PERHAPS I HAVE A DISCRIMINATING EAR BEING AN ENGINEER, BUT THAT DOES'T EXPLAIN WHY PASSENGERS ALSO FEEL THE VIBRATION AND HEAR THE NOISE. I GUESS I AM FORTUNATE TO HAVE THE 7 YEAR/ 100,000 MILE WARRANTY ON THE DRIVE TRAIN. *AK