NHTSA Complaint #757491 — 1997 FORD EXPLORER VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Complaint Details

ODI Number	757491
Vehicle	1997 FORD EXPLORER
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	October 24, 2001
Date Filed	January 31, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CT

Consumer Description

THE HEATER AND DEFROSTER STOPPED WORKING BECAUSE OF A PLASTIC PART ON THE HEATER DOOR THAT FAILS AFTER TO MUCH USE. THE PART HAS TO BE REPLACE BY A PART CALLED THE ACTUATOR VALUE.FORD MUST HAVE KNOW ABOUT THIS PROBLEM, BECAUSE IT HAS A REPLACEMENT PART ALREADY TO GO WHEN THE PART FAILS. (NYLON BLEND DOOR AND PLENUM #F87Z-18471-DA.) THE PROBLEM BEENING THAT IT COST $784.40 IN LABOR TO PUT THE PART IN. IF FORD NEW IT HAD THIS PROBLEM , WHY WASN`T IT ON A RECALL LIST TO REPLACE???*AK

Related Complaints for the 1997 FORD EXPLORER

Other VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM Complaints

#10226059 — April 29, 2008 — BLEND DOOR ON MY 1997 FORD EXPLORER IS NOT WORKING. ITS A PROBLEM WHEN DEFROSTING, AND DRIVING IN BAD WEATHER DUE TO...

#10176236 — December 15, 2006 — DT*: THE CONTACT STATED DUE TO THE HEATER BEING INOPERABLE, THE DEFROSTER DID NOT OPERATE. THE VEHICLE WAS DRIVEN TO...

#10175462 — December 7, 2006 — DT*: THE CONTACT STATED IN AN ATTEMPT TO DEFROST THE WINDSHIELD, NO HEAT WAS PRODUCED. THE VEHICLE WAS DRIVEN TO THE...

#10171606 — October 23, 2006 — BOUGHT EXPLORER IN THE SUMMER OF 2006, WENT TO TURN ON THE HEAT ONLY BLOWS COLD AIR UNABLE TO DEFROST WINDOWS. THIS...

#10155997 — April 24, 2006 — THE BLEND DOOR ON MY 1997 FORD EXPLORER FAILED. THIS FAILURE DID NOT ALLOW PROPER DE-FOGGING OF THE WINDSHIELD. *NM

Recent Complaints for the 1997 FORD EXPLORER

#11414983 — ENGINE — May 3, 2021 — TL* THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE STARTED TO SHAKE ABNO...

#11414983 — SERVICE BRAKES — May 3, 2021 — TL* THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE STARTED TO SHAKE ABNO...

#11414983 — SUSPENSION — May 3, 2021 — TL* THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE STARTED TO SHAKE ABNO...

#11327709 — ENGINE — June 8, 2020 — TL* THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED IN HIS DRI...

#11195896 — ELECTRICAL SYSTEM — April 12, 2019 — MY LIGHTS DON'T WORK STABILIZING BAR IS BAD,SPEED CONTROL DOSE NOT WORK SECURITY KEY CODE NOT WORKING,DOOR CONTROLS D...