NHTSA Complaint #757262 — 1998 CHRYSLER CONCORDE

ELECTRICAL SYSTEM:IGNITION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	757262
Vehicle	1998 CHRYSLER CONCORDE
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	January 5, 2002
Date Filed	January 25, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MA

Consumer Description

WHEN DRIVING ON HIGHWAY AND NOW BACK ROADS, CAR WILL STALL WITHOUT WARNING. NO NOISE, SOUND, OR SMOKE. LOSE ALL POWER. VERY DANGEROUS CONDITION BECAUSE I MUST PULL OVER IMMEDIATELY. I LOSE ALL ENGINE POWER AND CAR WILL NOT RESTART. TOOK CAR TO MY OWN MECHANIC AND TWO "FIVE STAR" CHRYSLER DEALERS. NOBODY CAN FIGURE OUT WHAT IS WRONG. DEALERS TOUT THE EXPERTISE OF THEIR FACTORY-TRAINED TECHNICIANS. THEIR ABLE-BODIED MECHANICS RAN THOROUGH DIAGNOSTICS AND ASSURED ME THEY TESTED EVERY PART THEY COULD THINK OF. ONE DEALER EVEN CALLED CHRYSLER DIRECTLY FOR ASSISTANCE. NOTHING SHOWS UP ON DEALERS' DIAGNOSTIC EQUIPMENT. MY ON-BOARD COMPUTER IS NOT CODING ANY MALFUNCTIONS. MY CAR HAS LEFT ME STRANDED ON THE HIGHWAY 3 TIMES AT NIGHT AND TWO ADDITIONAL TIMES ON BACK ROADS. THIS PROBLEM OCCURRS WITHOUT WARNING AND IT COULD HAPPEN ANYWHERE, INCLUDING A BUSY INTERSECTION. I SEEM TO HAVE A VEHICLE WITH AN INHERENT, DEFECTIVE FLAW THAT THE BEST CHRYSLER MECHANICS WITH THE BEST TRAINING AND DIAGOSTIC EQUIPMENT CANNOT FIND. THIS IS AN EXPENSIVE AND, MORE IMPORTANTLY, A DANGEROUS PROBLEM.*AK

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