NHTSA Complaint #757254 — 1998 DODGE NEON

VISIBILITY:SUN/MOON ROOF ASSEMBLY issue reported to NHTSA

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Complaint Details

ODI Number	757254
Vehicle	1998 DODGE NEON
Component	VISIBILITY:SUN/MOON ROOF ASSEMBLY
Date of Incident	August 31, 2001
Date Filed	January 25, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

SUNROOF MOTOR, GUIDES, AND CABLES MALFUNCTIONED (WOULD NOT OPEN OR CLOSE). REPLACED AT 55,000MI AND COVERED BY CHRYSLER ON 01/23/01. ON 01/18/02 DEALER DIAGNOSED SUNROOF COOMPONENTS NEEDING REPLACED (MOTOR, GUIDES, AND CABLES). CHRYSLER IS REFUSING TO COVER THE REPAIRS BECAUSE THE PARTS WERE GUARANTEED FOR ONE YEAR/12,000 MILES. ALSO, HEAD GASKET FIRST WENT AT 30,000 MILES AND WAS REPLACED. REPLACED AGAIN AT 55,000 MILES. AND AGAIN NEEDS REPLACED AT 80,000. FIRST REPAIRS WERE COVERED BY CUSTOMERS EXTENDED 5YR/75,000 MI WARRENTY.*AK

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#10023784 — June 25, 2003 — AS YOU ARE DRIVING DOWN THE ROAD THE SCREWS THAT HOLD THE LARGE SUNROOF GLASS TO THE VEHICLE VIBRATE OUT CAUSING AT A...

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