NHTSA Complaint #757140 — 1998 FORD EXPLORER

SUSPENSION:FRONT issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	757140
Vehicle	1998 FORD EXPLORER
Component	SUSPENSION:FRONT
Date of Incident	January 16, 2002
Date Filed	January 24, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

TOOK EXPLORER IN TO LOCAL FORD DEALER TO HAVE FIRESTONE WILDERNESS AT TIRES REPLACED PLUS A WHEEL ALIGNMENT DONE. DEALER SAID THAT ALIGNMENT COULD NOT BE DONE UNTIL BOTH FRONT TIE-ROD ENDS WERE REPLACED. SAID THAT TIE-RODS WERE GOOD ENOUGH FOR YEARLY AUTO INSPECTION BUT NOT FOR LONG. I HAD THEM REPLACED BUT THOUGHT THAT REPLACEMENT AT 30,000 MILES WAS A LITTLE PREMATURE. AFTER LOOKING AT YOUR COMPLAINT DATABASE, I NOTICED THAT OTHERS HAD REPORTED TIE-ROD AND BALL JOINT FAILURES ON THE '98 EXPLORER'S SO I THOUGHT I SHOULD SEND MINE IN ALSO EVEN THOUGH NO ACCIDENT OCCURRED AND IT MAY NOT ACTUALLY BE CONSIDERED A SAFETY DEFECT. THIS TRUCK HAS NEVER BEEN TAKEN "OFF-THE-ROAD" EITHER. *AK

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