NHTSA Complaint #757129 — 1995 FORD MUSTANG

ON DECEMBER 14TH,MY '95 MUSTANG CAUGHT FIRE WHILE SITTING IN A PARKING LOT. ON DECEMBER 20TH THE DAMAGE WAS ASSESSED BY ERIC KROSSEN FROM SUMMITT CLAIM SERVICE(USED BY MY INSURANCE COMPANY)TO BE A TOTAL LOSS.FROM DEC 20-JAN 3,2001,WE WERE NEGOTIATING WITH ANPAC FOR A FAIR SETTLEMENT BUT COULDN'T COME TO AN AGREEMENT.NEAR THE END THEY WERE NOT RETURNING OUR CALLS. ON JANUARY 3,2001 WE RECEIVED A SAFETY RECALL #01S30 POST-MARKED DECEMBER 31,2001 FROM FORD MOTOR COMPANY.THIS RECALL WAS FOR THE ENGINE COOLING FAN ON 95 TAURUS,SABLE AND MUSTANG VEHICLES. IT STATED THAT UNDER CERTAIN HIGH TEMPERATURE CONDITIONS,COMPONENTS INSIDE THE COOLING FAN MOTOR MAY IGNITE POTENTIALLY RESULTING IN AN UNDERHOOD FIRE. COPIES OF THE RECALL WERE GIVEN TO OUR INSURANCE AGENT AND TO HUTCHESON FORD IN ST JAMES,MO. ON JAN.16,2001 FORD MOTOR COMPANY CALLED TO SAY WE MUST PROCEED THROUGH OUR INSURANCE COMPANY. AS OF TODAY,JANUARY 21,2001 FORD MOTOR COMPANY HASN'T LOOKED AT THE CAR AND OUR INSURANCE COMPANY HAS NOT SETTLED. I BELIEVE FORD MOTOR COMPANY HAS A RESPONSIBLITY TO LOOK AT THIS CAR. MY MUSTANG WAS IN EXCELLENT SHAPE, ONLY THE HEAD GASKET WAS REPLACED BY A PRIOR RECALL. *AK