NHTSA Complaint #757026 — 2000 MITSUBISHI MIRAGE

WE HAD THE CAR ALIGNED SEVERAL TIMES AFTER THE CONTROL ARM WAS REPLACED ON THE RIGHT SIDE FRONT WHEEL. IT WAS BROKE WHEN CAR WAS PURCHASED. THE CAR STALLED ABOUT 5 DIFFERENT TIMES AT HIGHWAY SPEEDS. I ASKED THE REPAIR DEPARTMENT TO CHECK BUT THEY SAID THERE WAS NO PROBLEM. THE RIGHT WINDOW MOTOR WENT OUT AND HAD TO BE REPAIRED. THE ACCIDENT THAT OCCURRED ON 2-13-2001 HAPPENED BECAUSE THE ENGINE STALLED AND WHEN THE CAR PULLED TO THE RIGHT MY DAUGHTER WENT OFF THE ROAD AND WAS UNABLE TO CORRECT BEFORE HITTING A TREE AND FENCE AT AROUND 60 MPH THE CAR WAS TOTALLED AND THE AIR BAGS FAILED TO DEPLOY. LUCKILY MY DAUGHTER WAS NOT SEVERELY INJURED. SHE SUFFERED SOME CUTS, BRUISING AND BACK PAIN FROM THE ACCIDENT. A PASSENGER WITH HER AT THE TIME WAS SHOOK UP, BUT WAS UNHURT. THIS COULD HAVE BEEN PREVENTED HAD THEY FIXED THE CAR WHEN IT WAS TAKEN IN. I WAS NEVER TOLD THAT THERE HAD BEEN RECALLS ON CARS MADE IN JAPAN WHICH IS WHERE THIS CARS PARTS CAME FROM AND ASSEMBLY TOOK PLACE. I HAVE CONTACED CUSTOMER SERVICE AND THEY ONLY GIVE ME THE RUN AROUND SAYING THEY WANT PROOF THE CAR FAILED. I WOULD THINK PICTURES OF THE VEHICLE AND OUR STATEMENTS WOULD SAY SOMETHING. I HAVE PHOTOS OF THE CAR AND THE AIRBAG AREA.*AK