NHTSA Complaint #756915 — 1993 MERCURY COUGAR

PAID 3,200.00 FOR A USED CAR FOLLOWED MY GIRLFRIEND HOME AND NOTICED SMOKE COMING FROM MUFFLER AND IT HAD A SWEET SMELL.THE DEALER TOLD ME THE MACHANIC SAID THERE WAS NOTHING WRONG WITH THE CAR WHEN WE BAUGHT IT AND THE NEXT DAY AFTER WE BAUGHT THE CAR IT WAS OVERHEATING SO WE CALLED THE DEALER (LARRY)BUT HE WASNT THERE AND THE GUY I TALKED TO SAID NOT TO WORRY THEY'LL FIX IT OR REPLACE IT WITH ANOTHER CAR BUT TO CALL BACK AND TALK TO LARRY FIRST SO WE CALLED THE NEXT DAY AND HE SAID HE COULDNT HELP US BUT OFFERED TO FIX IT BUT WE HAD TO PAY FOR IT.FEELING WE ALREADY GOT SCREWED BY THEESE PEOPLE WE WERENT GOING TO RISK IT. SO WE FINALY TOOK THE CAR TO ANOTHER MACHANIC AND HE SAID THE CAR HAD A BROKEN HEAD GASKET, AND THAT THE ENGINE HAD TO BE REPLACED SO NOW I PAID HIM 850.00 FOR ANOTHER ENGINE AND 550.00 FOR LABOR (SO TO MAKE A LONG STORY SHORT WE WERE SOLD A CAR WITH A BUSTED HEAD GASKET AND WERE LIED TO. *AK