NHTSA Complaint #756907 — 1999 NISSAN QUEST

SHORTLY AFTER PURCHASING THE QUEST, I NOTICED A VIBRATION IN THE VEHICLE STEERING WHEEL AND ENCOUNTERED A ROUGH RIDE WHEN THE VEHICLE WENT OVER 30 MILES AN HOUR. I TOOK THE CAR TO THE DEALER THE FIRST TIME AND THEY BALANCED AND ROTATED THE TIRES. SHORTLY AFTER, I EXPERIENCED THE SAME PROBLEM AND RETURNED TO THE DEALER. THIS TIME THE DEALER TOLD ME THAT THE TIRES WERE OUT OF "TRUE" AND THAT I NEEDED TO GO TO GOODYEAR TO HAVE THE TIRES REPLACED. GOODYEAR REPLACED TWO OF THE TIRES. A FEW MONTHS LATER, I RETURNED TO GOODYEAR BECAUSE THE PROBLEM RETURNED. GOODYEAR THEN REPLACED ONE ADDITIONAL TIRE. WITHIN A FEW MONTHS, I RETURNED TO GOODYEAR AGAIN WITH THE SAME PROBLEM AND THEY AGREED TO CHANGE ALL FOUR TIRES. WITHIN A FEW MONTHS I RETURNED TO GOODYEAR WITH THE SAME PROBLEM AND THEY SUGGESTED THAT THE VEHICLE WEIGHT MAY OF BEEN TOO MUCH FOR THE TIRES SO HE REQUESTED THAT I REPLACE THE PERFORMANCE TIRES ON THE VEHICLE WITH OTHER TIRES. I AGREED AND GOODYEAR AGAIN REPLACED ALL FOUR TIRES. IN DECEMBER 2001, I ONCE AGAIN RETURNED TO THE GOODYEAR BECAUSE THE PROBLEM WAS ONCE AGAIN PRESENT. THEY AGREED TO REPLACE THE TIRES, BUT FELT THAT THE PROBLEM WAS WITH THE SUSPENSION ON THE QUEST RATHER THAN A DEFECT ON THE TIRE. THE SECOND PROBLEM I'VE ENCOUNTER WITH THE QUEST SINCE ABOUT 15,000 MILES IS THE ACCELERATOR PEDAL STICKS. THIS IS A MORE SERIOUS PROBLEM BECAUSE ON SEVERAL OCCASIONS THE PROBLEM ALMOST CAUSED AN ACCIDENT. IT OCCURS WHEN THE VEHICLE IS STOPPED AT A LIGHT, AND I THEN TRY TO ACCELERATE. THE PEDAL IS SO STUCK, THAT WHEN IT FINALLY GIVES WAY THE VEHICLE TAKES OFF QUICKLY. THIS ALSO HAPPENS IF I TAKE MY FOOT OFF THE ACCELERATOR TO SLOW DOWN, THEN IF I TRY TO ACCELERATE AGAIN I CAN'T. I TOOK IT IN FOR SERVICE, BUT THE DEALER SAID IT WAS AN INTERMITTEN PROBLEM AND COULD NOT REPLICATE THE DIFFICULTY. THE PROBLEM IS STILL INTERMITTEN, BUT I NOTICED THAT WHEN I DROVE IT IN FLORIDA ON VACATION THIS PAST MONTH, IT OCCURED REGULARLY.*AK