NHTSA Complaint #756742 — 2000 VOLKSWAGEN PASSAT

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	756742
Vehicle	2000 VOLKSWAGEN PASSAT
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Date of Incident	December 14, 2001
Date Filed	January 17, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

EMISSIONS WORKSHOP LIGHT COMES ON, THEN ENGINE CHECK LAMP SHOWS ON DASH. DEALER REPLACED AIR PUMP, SAID THAT A HOSE WAS LOOSE AND NEVER FOUND THE PROBLEM. VW OF AMERICA WAS CONTACTED ALONG WITH THE CUSTOMER SERVICE REP AT THE DEALER. WE HAD TO TRADE THE CAR BECAUCE THE PROBLEM COULD NOT BE REPAIRED. I HAVE NOT CONTACTED AN ATTORNEY AT THIS TIME. WHY IS VW ALLOWED TO SELL CARS THAT THEY CANNOT REPAIR? I WOULD LIKE TO BE COMPENSATED FOR OUR FINANCIAL LOSS AS WELL AS FOR OUR TIME AND TROUBLE.*AK

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