NHTSA Complaint #756609 — 2000 PONTIAC GRAND AM

STEERING:RACK AND PINION issue reported to NHTSA

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Crash Vehicle Towed

Complaint Details

ODI Number	756609
Vehicle	2000 PONTIAC GRAND AM
Component	STEERING:RACK AND PINION
Date of Incident	January 6, 2002
Date Filed	January 16, 2002
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

I WAS HEARING A RATCHETING NOISE COMING FROM GEAR BOX/RACK AND PINION AREA WHENEVER I MADE A TURN. SUNDAY NIGHT, I WAS MAKING A LEFT HAND TURN, I HEARD THE RATCHETING SOUND, TURNED THE WHEEL A LITTLE MORE TO LEFT, HEARD A POP, THEN LOST CONTROL OF THE CAR. THE CAR SLIDE SIDEWAYS INTO THE CURB WHERE IT RESTED, SHATTERED SPINDLE, AXLE, BENT RIM UNTIL A TOW TRUCK TOWED THE CAR TO THE DEALER. THE DEALER SAYS DAMAGE WAS CAUSED FROM CURB, AND CALL MY INSURANCE COMPANY, BUT THE SYSTEM FAILED BEFORE THE CAR SLID INTO THE CURB. MY WIFE, DAUGHTER AND I HEARD THIS NOISE BEFORE.*AK

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