NHTSA Complaint #756588 — 1999 FORD F-150

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	756588
Vehicle	1999 FORD F-150
Component	STRUCTURE:BODY:DOOR
Date of Incident	December 29, 2001
Date Filed	January 16, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

DRIVERS DOOR HAS A CRACK IN THE SHEET METAL ABOUT THREE OR FOUR INCHCES ABOVE THE BELT MOULDING AT THE REAR CORNER OF THE GLASS. THE DEALER SO FAR HAS REF SED TO TAKE CARE OF THE PROBLEM AND AT FIRST COMPLETELY DENIED THAT THERE WAS EVEN A PROBLEM. CLEARLY THIS HAS BEEN AN ONGOING PROBLEM THAT THEY KNEW ABOUT AS THERE IS A TECNICAL SERVICE BULLETIN DATING 11/98. I HAVE A FRIEND WHO HAS A 1999 F-150 WITH BOTH DOORS CRACKED IN EXACTLY THE SAME PLACE. OBVIOUSLY MY DRIVERS DOOR IS THE ONLY ONE CRACKED ON MY TRUCK BECAUSE IT GETS THE MAJORITY OF USE. I FIND IT DESPICABLE THAT FORD WOULD CONTINUE TO MANUFACTURE THE SAME DEFECTIVE PRODUCT SINCE 1997 AND REFUSE TO FIX IT AS WELL AS DENIE KNOWLEDGE OF ANY PROBLEM. I HAVE SPOKEN TO NUMEROUS AUOTBODY PROFESSIONALS WHO ALL HAD KNOWLEDGE OF THIS PROBLEM. WHATS WRONG WITH THIS PICTURE?*AK

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