NHTSA Complaint #756581 — 1998 FORD EXPLORER

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	756581
Vehicle	1998 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	September 10, 2001
Date Filed	January 16, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

REAR TIMING CHAIN FAILED AND CAUSED CYLINDER HEAD DAMAGE. NOT COVERED UNDER EXTENDED WARRANTY FOR FRONT TIMING CHAIN. THE VEHICLE LOST ALL POWER WHILE DRIVING 45MPH, STRANDING DRIVER AND SMALL CHILD. VEHICLE WAS TOWED TO DEALER. ENGINE WAS PULLED OUT OF TRUCK AND THE HEAD AND TIMING CHAIN REPLACED. COST WAS $2800. FORD GAVE "GOODWILL" WARRANTY OF 50%.

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