NHTSA Complaint #756509 — 1999 DODGE DURANGO

SUSPENSION:FRONT:CONTROL ARM:UPPER ARM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	756509
Vehicle	1999 DODGE DURANGO
Component	SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
Date of Incident	January 4, 2002
Date Filed	January 16, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

-UPPER CONTROL ARM BALL JOINTS HAVE BEEN DIAGNOSED AS BAD. THIS VEHICLE HAS ONLY 52,000 MILES AND IS DRIVEN PRIMARILY ON THE HIGHWAY AND IS NOT SUBJECTED TO ABUSE. THE DEALERSHIP HAS ADMITTED THAT THIS IS A COMMON PROBLEM WITH THESE VEHICLES. THE DEALERSHIP & MANUFACTURER REFUSE TO REPLACE COMPONENTS UNDER WARRANTY BECAUSE THE VEHICLE IS BEYOND THE COVERED WARRANTY MILEAGE OF 32,000 MILES. HAVING DONE SEARCHES ON THE INTERNET I HAVE FOUND THAT THIS IS A VERY COMMON PROBLEM THAT HAS VERY SERIOUS SAFETY IMPLICATIONS.*AK

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