NHTSA Complaint #756485 — 2000 FORD EXPEDITION

SUSPENSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	756485
Vehicle	2000 FORD EXPEDITION
Component	SUSPENSION
Date of Incident	August 8, 2000
Date Filed	January 10, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

WITHIN THE FIRST MONTH, I NOTICED THAT THE STEERING IS VERY UNSTABLE. WE HAVE TAKEN IN BACK TO THE DEALERSHIP SEVERAL TIMES AND YET THEY HAVE NOT CORRECTED THE PROBLEM. THEY HAVE ADJUSTED THE RIDE HEIGHT TWICE, SET THE ALIGNMENT, INSTALLED NEW STEERING GEAR, IDLER ARM (DID THIS TWICE), PITMAN ARM, AND CHAMBER/CASTER KIT ALONG WITH OTHER CORRECTIONS. JUST THE OTHER DAY, WE WERE ON THE FREEWAY AND FELT THE VEHICLE LOSING CONTROL. IN FACT, WHEN WE TOOK IT FOR A TEST DRIVE WITH ONE OF THE TECHNICIAN AT THE DEALERSHIP, THE VEHICLE JUMPED OVER TWO LANES. THIS VEHICLE IS VERY DANGEROUS AND IF YOU CAN PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

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