NHTSA Complaint #756316 — 2000 FORD WINDSTAR

MY CONCERN IS THAT THE SEAT BELT WEBBING FREQUENTLY IS TRAPPED IN THE DOOR JAB UPON THE DRIVERS EXIT. I BELIEVE THIS REPEATED ACTION COULD LOWER THE TENSILE STRENGTH OF THE SEAT BELT WEBBING. FORD RECENTLY REPLACED THE ASSEMBLY INCLUDING THE WEBBING, BUT THIS REPLACEMENT ASSEMBLY CONTINUES TO FREQUENTLY NOT FULLY RETRACT THE WEBBING RESULTING IN THE SAME TRAPPMENT. I CONTACTED THE FORD MOTOR COMPANY SAFETY OFFICE SEVERAL TIMES, THEIR ADVICE WAS TO SEEK WARRANTY REPLACEMENT. THIS DOES NOTHING TO ADDRESS THE POTENTIAL SAFETY ISSUE WITH THE WEBBING. THE WARRANTY NARRATIVE READS, "S25/DIRVER SEAT BELT IS SLOW TO RETRACT". *AK