NHTSA Complaint #756106 — 1998 AUDI A4 VISIBILITY:WINDSHIELD WIPER/WASHER

Complaint Details

ODI Number	756106
Vehicle	1998 AUDI A4
Component	VISIBILITY:WINDSHIELD WIPER/WASHER
Date of Incident	December 27, 2001
Date Filed	January 9, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

PUMPS ARE MADE OF HARD BRITTLE PLASTIC WHICH FAILS IN HEAT/COLD ENGINE BAY. CRACKS IN THE PUMP BODY ALLOW THE WASHER FLUID TO DRAIN (SUDDENLY) LEAVING NO ABILITY TO CLEAR THE WINDSHIELD OF BUGS/SALT. DEALER REPORTS THAT THIS IS A VERY COMMON PROBLEM AND KEEPS A READY SUPPLY OF REPLACEMENTS ON HAND. HOWEVER COST ($60) OF PARTS AND DIFFICULTY OF ACCESS (1HR DISASSEMBLY/REASSEMBLY, $80+) MAKES THIS AN EXPENSIVE FAILURE. I BELIEVE A PRICE CONCESSION SHOULD BE OFFERED FOR OUT-OF-WARRANTY FAILURES AT LESS THAN REASONABLE LIFE FAILURES.

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Other VISIBILITY:WINDSHIELD WIPER/WASHER Complaints

#10061277 — March 3, 2004 — UPON STARTING VEHICLE THE IGNITION GETS STUCK IN THE CRANK POSITION. WHENEVER THIS HAPPENS WINDSHIELD WIPERS STOP ...

#10037535 — September 9, 2003 — IN MARCH 2003, THE OIL WARNING LIGHT CAME ON. DEALER DIAGNOSED A FAULTY SENSOR THAT WAS REPLACED FOR $300. IN JUNE ...

#550941 — February 18, 2000 — WINDSHIELD WASHER INOPERATIVE CAUSING POOR VISIBILTY WHEN CONSUMER TRIED TO GLEAR GLASS OF ROAD SALT WHICH WAS SPRAYE...

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