NHTSA Complaint #756061 — 1996 FORD EXPLORER

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	756061
Vehicle	1996 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date Filed	January 9, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

AFTER I BOUGHT THIS VEHICLE, I HAVE TAKEN IT BACK AT LEAST 6 TIMES DUE TO A VIBRATION. ON FEB.2001, THE TRANSMISSION WAS REPLACED. THIS PROBLEM STILL EXISTED, JUST NOT AS MUCH. I TOOK THE MECHANIC ON A TEST DRIVE 2 TIMES AFTER THE TRANSMISSION WAS REPLACED. UNFORTUNITELY IT DID NOT DO THE VIBRATION. JUST RECENTLY, IT STARTED GETTING WORSE. I TOOK IT TO ANOTHER FORD DEALER TODAY, I WAS TOLD THAT IT WAS THE TORQUE CONVERTER. AT THE TIME OF THE TRANSMISSION REPLACEMENT, I ASKED ABOUT THE TORQUE CONVERTER, I WAS TOLD THAT IT WAS REPLACED WITH THE TRANSMISSION. OBVIOUSLY THIS WAS NOT DONE.*AK

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