NHTSA Complaint #755510 — 2001 FORD EXCURSION POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	755510
Vehicle	2001 FORD EXCURSION
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	December 4, 2001
Date Filed	December 13, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

AUTOMATIC TRANSMISSION PRODUCED A SINGLE LOUD "THUNK" AS IT SHIFTED FROM FIRST GEAR INTO SECOND GEAR WHILE PULLING AWAY FROM A STOP SIGN. THE TRANSMISSION SHIFTED VERY HARD, WITH A BUMP, INTO SECOND GEAR. DROVE TRUCK THE REMAINING ONE MILE TO RESIDENCE. NEXT MORNING WHEN IT WAS COLD THE TRUCK SEEMED TO RUN OK. ABOUT 10 MILES INTO MY COMMUTE THE TRUCK WOULD NOT SHIFT OUT OF FIRST GEAR WHEN ACCELERATING FROM A COMPLETE STOP. IT WAS NECESSARY TO ACCELERATE IN FIRST GEAR UNTIL ABOUT 2700 RPM THEN COMPLETELY LET OFF THE THROTTLE AND THEN DEPRESS THE THROTTLE AGAIN TO GET THE VEHICLE TO SHIFT UP. THIS SHIFT WAS VERY HARD - JERKED THE VEHICLE- AND MADE A LOUD "THUNK". ONCE THE VEHICLE WAS IN SECOND GEAR IT SHIFTED UP TO THE OTHER GEARS WITHOUT A PROBLEM AND WAS NOT A PROBLEM TO DRIVE - HOWEVER THE PROBLEM REAPPEARED AT EVERY STOP. DEALER REPLACED THE TRANSMISSION.

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