NHTSA Complaint #755425 — 2002 HONDA CIVIC

I EXITED THE FREEWAY BEHIND ANOTHER CAR. WE WENT OVER A SMALL HILL. THE CAR IN FRONT OF ME MOVED SUDDENLY, SWERVING TO THE RIGHT LANE. AT THAT TIME, IT REVEALED TO ME THAT THE TRAFFIC WAS STOPPED. I ALSO BRAKED AND SWERVED RIGHT BUT WAS NOT ABLE TO STOP IN TIME DUE TO THE SUDDEN EMERGENCY. I HIT THE CAR IN FRONT OF ME GOING ABOUT 40MPH. I DO NOT THINK THAT MY SEATBELT LOCKED. MY AIRBAG DID NOT DEPLOY BUT MY PASSENGER SIDE AIRBAG DID. I HIT THE STEERING WHEEL VERY HARD! I HAD TO BE TRANSPORTED TO THE HOSPITAL. I HAVE SEVERE CHEST CONTUSIONS AND NECK AND BACK SPRAIN/STRAIN. MY INSURANCE CO BELIEVES MY CAR MAY BE A TOTAL LOSS BUT MY AIRBAG DID NOT GO OFF??? AND BECAUSE IT DID NOT GO OFF, I WAS INJURED. HONDA WAS CONTACTED THE NEXT DAY. NINE DAYS LATER, THEY SENT AN ADJUSTER OUT TO INSPECT MY CAR (BUT NOT AN ENGINEER). I HAVE BEEN TOLD THERE IS NO REASON TO SEND AN ENGINEER OUT THE ADJUSTER SEEMED TO BE MORE CONCERNED WITH INVESTIGATING ME THAN WHY THE AIRBAG DID NOT DEPLOY. I WOULD LIKE TO KNOW WHY IT IS THAT I DO NOT HAVE A FRONT END TO MY CAR ON THE DRIVERS SIDE AND MY AIRBAG DID NOT GO OFF, BUT THERE IS NO DAMAGE TO THE FRONT PASSENGER SIDE AND THAT AIRBAG WENT OFF!!! THE ADJUSTER THAT HONDA HIRED TO INVESTIGATE THE CLAIM IS DALE S THUMANN, CPCU FOR CSB GROUP. HE SAID THAT IF I DO NOT GIVE HIM MY HEIGHT, WEIGHT, AND SOCIAL SECURITY NUMBER THAT HONDA WILL JUST DENY MY CLAIM FOR LACK OF COOPERATION. I AM NOT WHAT SHOULD BE INVESTIGATED THE CAR IS! HE WAS NOT WILLING TO EVEN TAKE THE STEERING WHEEL COVER OFF TO SEE IF THERE WAS EVEN AN AIRBAG IN THE DRIVER SIDE! HE SAID HE WAS SURE THAT WAS AN AIRBAG IN THERE ... "THEY MIGHT MISS ONE EVERY ONCE IN A WHILE. THEY MAKE MISTAKES. " (BUT HE STILL DID NOT FEEL IT WAS NECESSARY TO HAVE HIM OR ANYONE ELSE CHECK TO SEE IF ONE WAS THERE OR NOT). PLEASE HELP ME GET TO THE BOTTOM OF THIS! I HAVE SUFFERED A TREMENDOUS AMOUNT OF PAIN AND AGGREVATION FOR THIS 3 WK OLD CAR.*AK