NHTSA Complaint #755363 — 1996 FORD WINDSTAR

POWER TRAIN issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	755363
Vehicle	1996 FORD WINDSTAR
Component	POWER TRAIN
Date of Incident	November 1, 2001
Date Filed	December 10, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	KS

Consumer Description

IN DEC. 1997 THE SPEEDOMETER IN THE VEHICLE STARTED TO VIBRATE AND QUIT WORKING. WARRANTY REPLACED PART AT NO CHARGE. IN JANUARY 2000, SPEEDOMETER STARTED VIBRATING AGAIN. TOLD IT WAS A PROBLEM WITH CABLE LUBRICATION. CONTACTED DEALER AND FORD AND THEY AGREED TO PAY A PERCENTAGE OF REPAIR COST. NOVEMBER 2001, SPEEDOMETER HAS STARTED TO VIBRATE AGAIN. CONTACTED FORD. THEY INDICATED THERE IS NOT A PROBLEM. I HAVE CONTACT WITH ANOTHER CAR OWNER (SAME MODEL/YEAR) WHO'S SPEEDOMETER IS NOT WORKING PROPERLY AND WERE TOLD THE SAME THING I WAS IN JANUARY. THEY HAVE ELECTED NOT TO REPAIR DUE TO THE HIGH COST. QUOTED BETWEEN $600-800 DOLLARS. THERE IS OBVIOUSLY A PROBLEM FOR ONE CAR THE HAVE 3 SPEEDOMETERS MALFUNCTION. HOW MANY OTHER OWNERS MAY HAVE NOT REPORTED THIS PROBLEM?PLEASE HELP! *AK

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