NHTSA Complaint #755182 — 2000 MERCURY COUGAR

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	755182
Vehicle	2000 MERCURY COUGAR
Component	UNKNOWN OR OTHER
Date of Incident	February 1, 2001
Date Filed	December 3, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

ENGINE WARNING LIGHTS STAYS ON, ALTHOUGH NO DRIVABILITY PROBLEMS. SUSPECT DEALERSHIP OF FALSIFYING REPAIR. DEALERSHIP SAID IT WAS LEAKING GAS CAP, ALTHOUGH THE INVOICE DID NOT HAVE A NEW GAS CAP ON THE REPAIR INVOICE. ACQUAINTANCE IN BODY SHOP INFORMED ME THAT SERVICE WORKERS MERELY DISCONNECT BATTERY POST FOR A MINUTE TO RESET THE COMPUTER AND THEN ENGINE LIGHT STAYS OFF FOR SEVERAL WEEKS. THAT IS EXACTLY THE SITUATION THAT HAPPEN TO ME. THE ENGINE LIGHT RETURNED ABOUT A MONTH AFTER BEING "REPAIRED" BY THE DEALER. *AK

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