NHTSA Complaint #755171 — 2001 FORD WINDSTAR

I HAVE REPEATEDLY CONTACTED MY DEALER FOR THE PROBLEMS THAT EXIST WITH MY VEHICLE. THE BRAKES FAIL AFTER PROLONGED PRESSURE AT RED LIGHTS. I WAS TOLD TO SET MY PARKING BRAKES TO ADJUST. I HAD TWO LARGE BUMPS ON THE STEERING WHEEL. I WAS TOLD THAT IT WAS A BROKEN BEARING AND THEY REPLACED MY STEERING WHEEL AND FIXED THE BROKEN BEARING. THE NEW WHEEL HAS THE EXACT SAME BUMPS. I WAS TOLD NOT TO WORRY ABOUT IT. THE AIR CONDITIONER WAS MAKING GRINDING SOUNDS. THE COMPRESSOR WAS REPLACED. THE ENIGE HAS A TICKING NOISE WHEN VEHICLE IS IN GEAR BUT STOPPED WITH BRAKE. I WAS TOLS THIS IS THE INJECTORS AND NOTHING WAS WRONG. THE VAN STALLS AT ANY SPEED FOR NO REASON AFTER LONG PERIODS OF DRIVING. I WAS TOLD IT WAS MY ALTERNATOR. I HAVE HAD MY VAN NOT LONG AND ALREADY HAVE A REBUILT NEW VAN. I WENT TO THE DEALER AND DROVE ANOTHER VAN. NONE OF THE ABOVE PROBLEMS WERE SEEN. I WAS TOLD THERE IS NOTHING THAT I COULD DO BUT TO TRADE IN AND PAY MEGA BUCKS FOR ANOTHER ONE. MY VAN HAS BEEN IN THE SHOP FOR 9 DAYS THE FIRST TIME AND 15 DAYS THE SECOND TIME. I FEEL I HAVE BEEN WRONGED BY THE FORD MOTOR COMPANY AND I SHOULD BE GIVEN A VEHICLE THAT I CAN DRIVE AND FEEL SAFE IN. I FEEL THAT THE VEHICLE HAS MORE PROBLEMS THEN THE 1980 AEROSTAR THAT I REPLACED WITH THIS ONE. PLEASE LET ME KNOW IF THERE IS ANYTHING THAT I CAN DO TO SOLVE THIS PROBLEM. IF THERE IS NOTHING, THEN PLEASE WARN OTHERS FROM THE PROBLEMS THAT I HAVE ENCURRED.*AK