NHTSA Complaint #755079 — 1999 DODGE INTREPID

TRANSMISSION FAILURE- THE TRANSMISSION WILL NOT GO INTO 3RD GEAR. WE HAVE CALLED DODGE WITH NO HELP A VERY RUDE REP. SD THAT SINCE WE DID NOT BUY IT FROM A DODGE DEALER THEY WOULD NOT COVER IT ALSO THE MILES. ALTHOUGH THE WEEK BEFOR WHEN I PUT THE COMPLAINT IN THE LADY FORM DODGE SD WE WOULD NEED TO BRING THE CAR TO A CERTIFIED DODGE DEALER FOR A DIAGNOSTIC. I TOLD HER WE ALREADY HAD A DIAGONSTIC DONE BY A CERTIFIED TRANSMISSION PLACE AND HAD TO PAY 89.00 FOR THIS. SHE TOLD ME THAT WAS NOT GOOD ENOUGH THAT IF WE WANT DODGE TO HELP WE NEED TO BRING IT TO DODGE. KNOW WE ARE STUCK WITH ANOTHER DIAGONSTIC BILL FOR 85.00 FROM DODGE AND NO FURTHER HELP. REALLY UPSET THAT I PAY 11,000 FOR A CAR AND THEN 2,000 ON A TRANSMISSION. IF THIS IS NOT RESOLVED I WILL NOT BUY ANOTHER DODGE. THE CUSTOMER SERVICE IS BAD THEY EVEN US BAD LANGUAGE AT IT SEEMS LIKE THEY JUST WANTED MORE MONEY OUT OF ME WHEN THEY MADE ME GO DO A DIAGONSTIC AT THER LOCATION. KNOW I AM OUT THE MONEY WITH A CAR THAT WILL ONLY GO 30MPH AND IS PRETTY MUCH WORTHLESS.*AK