NHTSA Complaint #754945 — 1998 BUICK REGAL

STEERING:RACK AND PINION issue reported to NHTSA

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Complaint Details

ODI Number	754945
Vehicle	1998 BUICK REGAL
Component	STEERING:RACK AND PINION
Date of Incident	September 11, 2001
Date Filed	November 29, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THE RACK AND PINION STEERING GEAR ASSEMBLY BROKE WHILE IN A PARKING LOT. VEHICLE COULD NOT BE TURNED TO THE LEFT. NORMALLY AT THE TIME THIS OCCURRED, I WOULD HAVE BEEN ON THE FREEWAY AND MOST LIKELY WOULD HAVE SUFFERED A FATAL CRASH. THE DEALER SAID THERE WERE NO RECALLS. THE FACTORY DENIED ANY STEERING PROBLEMS, RECALLS OR REPAIR ASSISTANCE. DEALERSHIP MECHANICS SAID THERE HAS BEEN PROBLEMS WITH THE RACK AND PINION STEERING. DRIVE TRAINS AND ENGINES ARE WARRANTED TO 100,000 MILES ALONG WITH EMISSIONS SYSTEMS. A PART AS ESSENTIAL TO SAFETY AS THE STEERING SHOULD NOT BE FAILING ESPECIALLY AT THE AGE AND MILEAGE OF THIS CAR. THE OWNERS MANUAL MAKES A BIG DEAL OUT OF THE FACT THAT TUNEUPS, ANTIFREEZE, ETC SHOULD LAST 100,000 MILES. ISN'T STEERING MORE IMPORTANT!! I FEEL THAT BUICK SHOULD PAY FOR THIS REPAIR.*AK

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