NHTSA Complaint #754920 — 2000 PONTIAC GRAND AM

STRUCTURE:BODY issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	754920
Vehicle	2000 PONTIAC GRAND AM
Component	STRUCTURE:BODY
Date of Incident	July 15, 2001
Date Filed	November 29, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

WHEN IT RAINED HARD, WATER LEAKED UNDER BOTH DOOR PANELS (FOR MANY MONTHS PRIOR TO SERVICE AT 31000 MILES). LARGE QUANTITIES OF WATER LEAKED IN, SATURATING THE CARPETS IN BOTH THE FRONT AND REAR SEATS ON BOTH SIDES OF THE CAR. BROUGHT INTO DEALERSHIP 08/03/01, AND DEALERSHIP REMOVED DOOR PANELS AND ADDED SECOND STRIP OF SEALER TO WATER DEFLECTORS FOR BOTH LEFT AND RIGHT DOORS. WAS TOLD THAT THIS SHOULD HAVE BEEN FACTORY-INSTALLED AND WAS MISSING. WORK COVERED UNDER WARRANTY. SOLVED PROBLEM.*AK

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