NHTSA Complaint #754908 — 1997 FORD TAURUS

ENGINE AND ENGINE COOLING:COOLING SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	754908
Vehicle	1997 FORD TAURUS
Component	ENGINE AND ENGINE COOLING:COOLING SYSTEM
Date of Incident	August 17, 2001
Date Filed	November 29, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

FORD PROVIDED A NO-CHARGE SERVICE PROGRAM, NUMBER 98B23 TO OWNERS OF 1996 AND 1997 TAURUS AND SABLE VEHICLES EQUIPPED WITH A 3.0L ENGINE. THE PURPOSE WAS TO CHECK THE COOLENG SYSTEM AND INSTALL A COOLANT BY-PASS KIT. THIS PROGRAM WAS ELIGIBLE THROUGH FEBRUARY 28, 1999, REGARDLESS OF MILEAGE. ONLY FIRST OWNERS WERE CONTACTED. MY DAUGHTER AS 2ND OWNER WAS NOT. SHE GAVE ME THE CAR IN JUNE,2001 AND NEITHER ONE OF US HAD AN INKLING OF THE COOLANT PROBLEM. MY CAR ENGINE BLEW WITH NO WARNING. WE ARE LUCKY TO SURVIVE THE INCIDENT. FORD DOESN'T WANT TO HEAR ABOUT THE INCIDENT. ALL THEY CAN SAY IT'S OUT OF WARRANTY. THIS IS A POTENTIALLY DANGEROUS PROBLEM WITH THIS VEHICLE. I THINK IT SHOULD BE INVESTIGATED. THE PUBLIC SHOULD BE AWARE OF THE DESIGN FLAW SO THEY COULD TAKE CARE OF IT BEFORE IT CAUSES A SERIOUS ACCIDENT. I WOULD LIKE TO BE CONTACTED TO HEAR FROM YOU IF ANYTHING CAN BE DONE ABOUT THIS.THANKS. *AK

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