NHTSA Complaint #754706 — 1994 JEEP CHEROKEE

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS issue reported to NHTSA

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Complaint Details

ODI Number	754706
Vehicle	1994 JEEP CHEROKEE
Component	STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Date of Incident	January 1, 2001
Date Filed	November 20, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

DRIVER SIDE DOOR HINGE WELD FAILED IN 1998 AT APPROXIMATELY 85,000 MILES. REPAIR MADE UNDER EXTENDED WARRANTY PREVIOUSLY PURCHASED FROM DEALERSHIP. PASSANGER DOOR FAILURE ESTIMATED TO HAVE OCCURED APPROXIMATELY 9 MONTHS AGO, BUT DUE TO LIMITED USE OF PASSANGER SIDE DOOR, FAILURE OF WELD WENT UNNOTICED. THIS IS NOT A WEAR RELATED FAILURE, BUT ESSENTIALLY A DEFECTIVE WELD JOINT BETWEEN THE HINGE AND BODY. CHYSLER HAS REFUSED TO PAY FOR REPAIRS, ALTHOUGH THE CAR WAS COVERED UNDER AN EXTENDED WARRANTY OF 7 YEARS. TECHNICALLY, THE CAR IS 7 MONTHS OUT OF ITS EXTENDED WARRANTY, AND DRIVER DOOR HAD THE IDENTICALLY SAME FAILURE.*AK

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