NHTSA Complaint #754382 — 1997 FORD TAURUS

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	754382
Vehicle	1997 FORD TAURUS
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	August 17, 2001
Date Filed	November 15, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WE WERE DRIVING ON A BUSY FREEWAY WHEN THE ENGINE FAILED AND COMPLETELY STOPPED . WE HAD NO PRIOR KNOWLEDGE THAT THE CAR HAD A COOLING SYSTEM PROBLEM. MY DAUGHTER GAVE ME THE CAR SO I WOULD HAVE A "SAFE" VEHICLE TO DRIVE. SHE OWNED IT FOR THE 3 YEARS PRIOR. BOUGHT WHEN IT WAS A YEAR OLD. WAS NEVER NOTIFIED OF A RECALL OR ADJUSTMENT FOR THE COOLING SYSTEM BY A KIT PROVIDED BY THE FORD COMPANY.THE FORD CO. HAS AN EXTENDED WARRANTY TO 100000 MILES ON THEIR FORD TAURUS 3.8 ENGINE BUT NOT THIS 3.0L ALTHOUGH THE SAME PROBLEM EXISTS, BLOWN HEAD GASKETS, CRACKED HEADS, ETC. WOULD APPRECIATE SOME HELP. THIS AT LEAST MY 4TH FORM I FILLED OUT TRYING TO GET AN ANSWER FROM YOU. CAN I EXPECT ONE OR AM I JUST BLOWING IN THE WIND? LILLIAN C. CARSON. *AK

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